AirWatch Administrator Classroom Training (2 days) - Provided by Aerion Solutions

Target audience: AirWatch administrators who want to learn about best practices for AirWatch management and deepen their skills. Basic console knowledge is an advantage but not required.
Location: Tekniikantie 12, 02150 Espoo, Finland
Language: English
Training dates:

21.03. - 22.03.2018
25.04. - 26.04.2018

Additional information:

Looking for other dates or a custom training in your location?
No problem!

Please use the following link to CONTACT US

Registration:

 To register for this training, please proceed to the TRAINING REGISTRATION

 

 

AirWatch Administrator Training Agenda

Day 1

Working with Organization Groups, Smart Groups, User Groups - Best Practices

  • Have CSV with devices and users for import
  • Exercise for OG creation with routing
  • Exercise to create dynamic and static Smart Groups
  • Exercice to add users manually to custom groups

 

AirWatch Security Roles Best Practices

  • Review of out of the box security roles
  • Creation of custom roles
  • Setup of security role for "Support I" and "Support II" workers
  • Setup of custom security role for user Self Service Portal access

 

MDM Enrollment without vendor specific IDs (Windows Phone 8.x)

  • Simplified enrollment process for Windows Phone 8.x without Microsoft ID
  • Discovery Server Overview
  • Code signing of AirWatch Agent
  • Configuration of AirWatch Hub

 

MDM Enrollment without vendor specific IDs (Android)

  • Enrollment of Android without Google ID
  • How to retrieve the AirWatch Agent .apk file
  • How to retrieve additional AirWatch apps .apk files
  • Installation and enrollment of Android via AirWatch Agent .apk files
  • Distribution and Upgrade or AirWatch SCL and Browser as internal apps

 

MDM Enrollment without vendor specific IDs (iOS)

  • Enrollment of iOS without AppleID (web based)
  • Limitations of agent less vs. Agent based enrollment
  • Overview of iOS enrollment options with Apple Configurator

 

Best practices setup before mass deployment

  • Console and app branding
  • Creation of e-mail and SMS templates (for enrollment and compliance rules)
  • Terms of Use Creation
  • Privacy Settings
  • Enrollment restrictions
  • MDM Agent Configuration Check
  • Data privacy: The concept of Remote File Storage (RFS)

Day 2

Basics of AirWatch Troubleshooting

  • Basic understanding and verification of issues
  • Enrollment issues
  • Email issues
  • Profile issues
  • Application Issues
  • Secure Content Locker Issues
  • How to speed up support tickets

 

Setup of Shared Device Mode

  • Overview of shared device security
  • Configuration of OG structure to support shared device mode
  • Creation of profiles for shared devices usage
  • Enrollment of shared devices
  • Checkout and Checkin of shared devices with email and passcode settings following users

 

Bring Your Own Device (BYOD) and AirWatch Workspace (iOS and Android)

  • Overview
  • Challenges and solutions for BYOD scenarios
  • Configuring Workspace and App Settings
  • Custom tailor user experience and organization requirements (SSO, Application Security, Application Settings)
  • Workspace on IOS
  • Workspace on Android
  • How to manage Workspace from the AirWatch console

 

Enrollment staging (iOS, Android, Windows Phone 8.1)

  • How to use device staging
  • Difference between simple and advanced
  • Caution about SSO
  • Staging of each supported OS

 

AirWatch Reporting and Analytics

  • Business Challenges
  • Using AirWatch Reports
  • Analytics Automation
  • Using the Hub

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